FAQ


Can I cancel my order after I've made a purchase on the website?
Yes, you can. We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item?
Our return policy lasts 30 days beginning only once your package is delivered to your address.
We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.
We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at support@slippx.com and we will respond within 24 hours to assist with the process.

Which payment methods do you accept?
We accept all standard payment methods. For the full list, please see the payment icons listed below as we are constantly adding new payment methods.

What are your shipping options?
Currently we can only offer one standard free shipping option. Please see our shipping page for more detailed information.


Where do you ship from?
Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.

Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.


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Get in Touch

Can I cancel my order after I've made a purchase on the website?

Yes, you can.  We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item?

Our return policy lasts 30 days beginning only when your package is delivered to your address.

We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.

We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at support@slippx.com and we will respond within 24 hours to assist with the process.

Which payment methods do you accept?

We accept all standard payment methods.  For the full list, please see the payment icons listed below as we are constantly adding new payment methods.

What are your shipping options?

Currently we can only offer one standard free shipping option. Please see our shipping page for more detailed information.

Where do you ship from?

Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.


Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.

Didn't find your answer?

Get in Touch
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